We offer 7/24 full time service,Please feel free to contact me,if you have any problem on my product. Your
inquiry will be replied within 6 hours. Item will be shipped within 2 working days after receiving a verifying
payment. Please contact us within 30 days from dispatched if you don’t receive our item(s). Otherwise, we would
consider that the item(s) has been received.
Time in transit: Transit time varies with different shipping methods.
One year warranty
All items you purchased from tomtop under 1 year warranty.
If the item is defective, please us within 3 days of receipt of package.
Pls note that All items must be returned in their original condition, in order to qualify for exchange of goods.
Items returned after 7 days of delivery are only eligible for repair.
Most of the orders will send in 24 hours after payment confirmed.
We will inform you if we need more time to prepare.
It usually take 5 to 8 days to ship to your countries by EMS. Shipping by DHL take less time.
Shipment by Singapore Post may take 2 weeks to deliver the goods.
We also offer drop shipping service.(It`s free)
Items are only shipped after payment received.
Please Check out your address carefully when processing order
We will leave Positive Feedback upon payment received, it would be greatly appreciated if you could also leave us
with a Positive feedback and 5 Stars for Detailed Seller Ratings.
Please DO NOT leave us Neutral or Negative feedback without letting us know the reason, if you are not satisfied,
please contact us and we will provide the best solutions to you.
We will provide you the best service we can as Positive Feedback and 5 Stars Detailed Ratings is
what we are striving for.
Please Feel Free to Ask seller questions if there are any questions in relations to our listings.
Thank you very much for Looking, and Happy Bidding to you !!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.